GPS Vehicle Tracking | GPS Trackers | GPS Tracking Devices

Trouble Shooting

Most commonly reported problems are usually Sim card related, so make sure :-

  • Sim card has credit and is unlocked - we recommend that you pop the Sim card into a phone and see that you can turn on the phone and make a call without requiring an unlock code, if you are asked for an unlock code disable this function using the phone before using the card in the tracker.
  • Make a test call with the phone to ensure the Sim card is functional
  • Clear the Sim card of old text messages
  • Make sure the Sim card is inserted properly into the tray on the tracker

Signal - If fitting a GPS Vehicle Tracking unit in a motorcycle or car remember it needs to be able to get a fixing signal from GPS sattelites and send/recieve over the GSM phone networks. Once fitted you can just call & hang up and see do you get a successful fix back from the tracker, so its easy to confirm.

Under a window shelf in the rear of the car would be good, but if buried under a spare wheel in the bottom of the boot you may need to use a 104 model tracker unit which comes with remote antennae

Passwords are numberical only , use no letters. The default password is 123456, you can alter this to any other six digit combination of numbers. If you have poluted the tracker by sending a wrong password like 'Mary123' then we can reset the password

 Administrator Problem Can't recieve a message from the tracker such as shock or movement alert, geo-fence etc. You must set yourself up as an authorised number .... see the user manual 5.6 (manuals are available to download on our site)

 

 



Back2Me
40 Southern Cross Business Park
Boghall Road, Bray, Co. Wicklow, Ireland
Tel: +353 1 286 4888 Email: info@back2me.com